1. Introduction
Nuvlio Corporation ("Nuvlio", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our risk intelligence platform and related services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email, company)
- Contact information for support and communications
- Payment and billing information
- Data you upload or input into our platform
- Communications with our team
2.2 Automatically Collected Information
- Device and browser information
- IP addresses and location data
- Usage patterns and analytics
- Cookies and similar tracking technologies
2.3 Third-Party Data
We may receive information from third-party sources including satellite data providers, weather services, and public agricultural databases to enhance our risk intelligence services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With vendors who perform services on our behalf
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us explicit permission
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption in transit and at rest
- SOC 2 Type II compliance
- Regular security audits and penetration testing
- Access controls and authentication
- Continuous monitoring and incident response
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@nuvlio.com
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Cookies and Tracking
We use cookies and similar technologies to collect information and improve our services. You can control cookies through your browser settings. For more information, see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Nuvlio Corporation
Email: privacy@nuvlio.com
Address: São Paulo, Brazil